Privacy Policy

This Privacy Policy explains how the members of Wireless Enterprise Professionals LLC (“we”, “us” or “our”) collect, use and protect personal information across our brands.

Wireless Enterprise Professionals LLC, the publishers of PrivateWirelessPRO.com, connects specialists, experts, systems integrators, solutions suppliers, enterprise IT executives and end-users throughout North America for the purpose of accelerating the adoption of private cellular/private 5G networks in the enterprise, industrial enterprise, local government, educational campus and more.

Data lies at the heart of our operations, and we are deeply committed to safeguarding privacy. We value the trust placed in us by our customers, clients, visitors, sponsors, exhibitors, contributors, suppliers, and colleagues, and we handle their personal information with the utmost respect and care.

For data privacy queries or complaints, you can address them to the Wireless Enterprise Professionals LLC Privacy team via this email: tdowns@privatewirelesspro.com

What We Collect

This section describes what personal information we may collect from you when you use our products and services, and what other personal information we may receive from other sources.
In this Privacy Policy, personal information refers to the types of personal information that may be collected and used, including:

• Contact details such as name, email address, postal address and telephone number
• Interests and communication preferences including marketing permissions where appropriate
• Educational, nationality and professional information
• Demographic information such as gender and birth date
• Usernames and passwords
• Payment information, such as a credit or debit card number or bank account details
• Order and purchase history
• Comments, feedback, ratings, posts and other content submitted, including survey information
• Location information, such as provided through a mobile app and Bluetooth beacons
• Images, including photographs and video footage, for example via cameras in our mobile apps, or where we require a photograph on an event badge for security purposes, including biometric data for identification, or crime prevention purposes
• IP address, website and communication usage information, such as correspondence and details of your use of our website and services obtained through cookies or other tracking technologies
• Name of hotel when attending one of our events.

This personal information relates to the following categories of people:

• Prospects, customer contacts, subscribers and users in respect to our services and products
• Visitors, sponsors, exhibitors and speakers at our events
• Professionals that are featured in digital and print products, such as senior executive details, made available through reports, research and publications
• Authors, editors, and reviewers in respect with our reports, content and publications.
• Contacts of our service providers and business partners

We gather this information directly from you when you register for an event or interact with our services and platforms. Additionally, we may obtain it from third-party partners or publicly available sources, in compliance with applicable data protection laws.

Data collected by third parties at our events
At times, third parties participating in our events may collect your information, such as by photographing your business card through one of our event mobile apps and scanning your visitor badge.

We are not the data controller of this data, cannot access the data and are not responsible for third party use. For further information, please see any relevant third-party privacy policies or the applicable terms of use for the relevant app.

Aggregated or anonymized personal information
We may generate anonymized or aggregated data based on personal information collected from you and others. This could include statistical insights or analytical reports, which we may share with third-party clients.

In certain instances, your employer or another organization may provide you with access to our services. In those cases, your employer will only receive aggregate information, and not personal information about your engagement with our services.

For example, we may share that a majority of employees registered with us have fulfilled a certain certification course; however, we will not provide employers with information about which of their employees fulfilled a particular course or which employees are open to recruitment opportunities.

We reserve the right to notify your employer or affiliated organization if you are banned from our services. Such actions will be taken only in cases of violations of our Terms of Service or community standards, such as severe harassment of another member or repeated incidents of fraud.

Children’s personal information
Our services and products are primarily designed for business professionals and are not intended for individuals under the age of seventeen. We do not knowingly collect personal information from users in this age group. If we become aware that such information has been collected, we reserve the right to remove it from our systems.

We do not collect personal data relating to children under the age of 17. If a child from this age group attends one of our events, the data collected will relate to the parent only.

How we protect personal information

We recognize the importance of protecting and managing personal information. Your personal information will be treated with the utmost care and security. This section sets out some of the security measures in place.

We use a variety of physical and technical measures to keep personal information safe and prevent unauthorized access to or use or disclosure of it. Electronic data and databases are stored on secure computer systems with control over who has access to information using both physical and electronic means.

While we take all reasonable steps to ensure that personal information will be kept secure from unauthorized access, we cannot guarantee it will be secure during transmission by you to a website or other services, as we do not control that transmission. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security (TLS) for secure communication over a computer network. The website is loaded via HTTPS, represented by the lock icon in your web browser ensuring the transmission is secured with a certificate issued by an official security certificate authority to the Informa Controller operating it.

Cookie Policy
More information on our use of cookies can be found in our Cookie Policy.
A cookie is a small text file containing a unique identifier that is automatically placed on a user’s computer or other device when the user visits a website.

Third-party links
This section explains that third party links on our websites are subject to separate privacy practices.
This website contains links to other websites. We are not responsible for the privacy practices of these websites and do not accept any liability in connection with their content. We recommend reviewing the privacy policy of each third- party site linked from this website to determine its use of your personal information.

How long your information is kept

We will only retain personal information for as long as is necessary and as permitted by applicable laws.

We will retain personal information while we are using it, as described in the section above. We may continue to retain it after we have ceased such use for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honor your opt-out request. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.

The length of time for which we will retain your personal information will depend on the purposes for which we need to retain it. After we no longer need to retain your personal information, it will be deleted or securely destroyed.

Who personal information is shared with

This section explains how and why personal data is shared.

Sharing with Service Providers
We may share your personal information with third parties who assist in providing our products and services and administering our business. These include IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general services contractors, debt collection agencies, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners. Personal information will only be shared with third parties if and to the extent it is necessary for them to provide our products and services to you.

We may use web chat services that allow us to connect with you and answer sales and customer services questions quickly and directly. We ensure these service providers protect your data but these chats are intended to provide quick answers to basic service questions only, and you should not provide any sensitive information, such as bank or credit card details in these chats.

These data processors are bound to compliance with contracts in place that protect the personal information you have shared with us.

Sharing with other Organizations
We may share your personal information, including contact details and product or service interaction with trusted partner organizations for their marketing purposes, in accordance with local data protection laws and where required, with your permission.

If you use one of our virtual products, such as a virtual exhibition, directory site or webinars, or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party, such as visiting a stand at an online exhibition, having your badge scanned or clicking an asset branded and provided by a third party. In some instances, for example, a product listing site, you may reach out directly to a supplier or exhibitor, who may contact you in return. In other instances, our virtual products are sponsored and, in these cases, the data provided will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored.

To reorganize or make changes to our business
If we are subject to negotiations for the sale of all or a part of our business to a third party, are sold to a third party or undergo a re-organization, we may need to transfer some or all your personal information to the relevant third party or its advisors as part of any due diligence process. Any information that is transferred to that re-organized entity or third party will be used for the same purposes as set out in this policy, or for the purpose of analyzing any proposed sale or re-organization.

In connection with legal or regulatory obligations
We may process your personal information to comply with our legal and regulatory requirements or to respond to regulators where applicable. This may include disclosing your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.

In some circumstances, we may be legally required to disclose your personal information because a court, the police, another judicial or law enforcement body or government entity has asked us for it.

How and why personal information is used

This section explains how and why we use personal information.

Product enquiries, sales and administration
If you have made an enquiry about us or our products or services, either online, over the phone, or at an event, your personal information will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.

When you purchase or register for one of our products or services, including trial versions, we use your personal information, such as payment details, to deliver the product or service, manage communications, process payments, and address any outstanding balances.

To include professional information in our products and consulting services
If your professional information is publicly accessible and relevant to our products—such as details from a work-related website, directories, press releases, or industry publications—or if you share it with us, we may use this information in compliance with applicable data protection laws. This could include incorporating it into subscription products, research, industry analyses, or insights we provide to customers.

Additionally, we may cross-reference your information with available databases to confirm and verify your professional credentials.

If you make an enquiry or engage us to provide consulting services or research/analysis, we will collect information such as your name, country, job title, company information or academic affiliation, postal address, e-mail address and telephone number. We will use your personal information to respond to the enquiry or to fulfil consulting services.

For event and exhibition management
When you take part in one of our events as a speaker, sponsor, exhibitor, or attendee, we use your personal information to manage event operations, process payments, and address any outstanding balances. This includes supporting our legitimate business interests in performing logistical, administrative, and analytical tasks to ensure the event runs efficiently and to enhance the experience we provide to our customers.

Where we have your consent to do so, we may share your personal information with exhibitors at the event you are going to attend, so that they can contact you in advance and arrange to meet with you during the event.

In addition, photos and videos are taken at our events which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional purposes.

Third parties may also take photographs at our events, for example to maintain a record of stands or exhibitors they have visited. We are not responsible for the collection or use of images taken by third parties.

Where events and exhibitions use badge scanning technology, your personal information will be used to identify you at certain access points, such as to access VIP areas, seminars, entry and exit in other areas of the event. This will provide certain location information. Badges cannot be read remotely.

The personal information obtained from badge scanning will be used for access control, security and analyzing visitor traffic with a view to improving the event experience for visitors and others.

We may also use de-identified image data taken from cameras and/or location data collected via a mobile phone app and Bluetooth beacons to analyze visitor traffic and/or to assess attendance at particular seminars or presentations. This data may be shared with the relevant exhibitors.

You have the option to let event exhibitors scan your badge. By doing so, your contact information will be shared with the respective exhibitor and handled in accordance with applicable data protection laws, the exhibitor’s privacy policy, and any notices or consents provided to you at the event.

We may also use smart tag technology to record and monitor attendance at our live sessions, which removes the need for manual badge scanning when entering and exiting. We will share your personal information with the sponsors of the live sessions, and they may contact you with more information about their product and services. You may opt out of receiving the smart tag or cease attendance monitoring at any time by informing us via email at tdowns@privatewirelesspro.com.

Where we are hosting and managing a virtual exhibition or event, we will use your personal information provided during the registration process to host and manage this digital event; and also for analyzing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalized experience.

When you enter virtual spaces, zones or rooms such as an exhibition booth, your personal information may be shared with the sponsor and exhibitor to allow them to engage with you subject to the attendee privacy notice you may have been provided during the registration and login process.

When using our event platform, if you choose to interact with our virtual products (e.g. virtual exhibition booths, download or bookmark companies/ content, attend sessions, watch videos, accept connections and meeting invites) then your information may be shared with the exhibitor or sponsor to allow them to engage with you. They may contact you in line with your sign of interest in their products.

When using our event app, we will be collecting your personal information, including location information, to improve your event experience and offer features such as in-app navigation, notifying you about featured sessions and recommending tailored content matching your interests.

We and this event’s sponsors and exhibitors may also use the app data for analytical and marketing purposes. You may opt-out of using our app features by updating your preferences from the app settings.

For our Publishing Services
If you publish work with us, your personal information, including the personal information of any named representative or beneficiary, is used in connection with the dissemination and promotion of your published work, and fulfilment of any contractual obligations, as is necessary for the purposes of our legitimate interests as a commercial organization. Your name and affiliation will be published as part of authored work. Personal information is also used to handle payments or for other purposes, as it is necessary to fulfil the contract entered into with us.

For marketing
We may use your personal information to send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you.

The opportunity to opt out of future marketing will always be provided, and you have the right to amend your marketing preferences at any time (see Your Rights section).

In some circumstances, where we have a lawful basis and you have provided your mobile telephone number, we may send marketing SMS/text messages or call you for marketing purposes, in accordance with applicable local laws. We may also send postal mailings with information on new products and events, where we have a lawful basis to do so, and you have provided us with your postal address.

Many of our events and products are co-branded or sponsored by third party exhibitors or sponsors. We may share your details with these third-party partners. Where this happens, a clear notice will be provided, that gives the opportunity to opt out or opt in to such sharing as required by applicable data protection laws. The third-party partner’s use of your details will be in accordance with the notice provided and its privacy policy and is not covered by this Privacy Policy.

For our client-facing marketing services
Wireless Enterprise Professionals LLC will combine the personal information that we collect from you, including much of the information in the “what we collect” section above, with personal data collected from certain trusted third-party sources and use this information to create profiles to determine your/your company’s commercial interests.

For example, we will collect the information you provide as part of your registration for events, information you generate in connection with your attendance at events, information obtained by us using first party cookies and tracking technology on our websites and apps and certain information we obtain from third parties (such as data providers) to analyze, segment and determine which marketing segments you fall within.

This information can then be used by, or for the benefit of, our clients in different ways as part of our marketing service offering to enable these clients to undertake tailored and targeted advertising campaigns. Our clients can present individuals with information about products and services that our clients think will be of interest to them via various channels based on the marketing segments we have developed and allocated individuals to.

In many cases these advertising campaigns are run by us on behalf of clients without us ever sharing any personal data with the relevant clients (including via marketing emails, and social media channels and our advertising partners who facilitate advertising on third party sites). In other cases, we may provide to clients information that the client is unable to use to identify you in order for them to instigate their own marketing campaigns.

In all cases, our activities are undertaken to the extent permitted by applicable law. These activities are undertaken based on individuals’ marketing consents. Therefore, if you have exercised your rights to opt out of email marketing, you will not be marketed to in connection with the marketing services we provide to clients via any channel.

In social media
We may use your personal information to undertake advertising campaigns on social media platforms such as LinkedIn, Instagram and Facebook to provide information about upcoming events or new products and to ensure you only receive relevant advertising about our products and services.

We may share your personal information with social media platforms so that you see advertising about our, or our partners’, products and services that we think you will be interested in when you interact with the relevant social media platform. We may also share your personal information with social media platforms to help us present relevant advertising to individuals who the social media platforms determine are likely to have similar interests to you.

We maintain presences on social media platforms through our company and brand pages. We collect personal information when you interact with us on social media. Please note that these social media platforms may set cookies and other tracking technologies on your device when you visit their pages and when you navigate from their pages.

The output of such information may be provided to us (usually for statistical purposes to see how users interact with our content on social media platforms). The social media platforms are responsible for how they handle your personal information and information about how these social media platforms collect and use your personal information (and how they use cookies and other technologies, including instructions on how you can disable these) can usually be found in their respective privacy policies and cookies policies on their respective websites. For customer and prospects management (including analytics and product management).

For surveys
We may use your personal information to conduct research surveys for ourselves or on behalf of a third party. This includes your contact information, pseudonymized demographic information and any feedback or answers you provide. Surveys may be carried out digitally or face-to-face.

For customer and prospects management (including analytics and product management)
The personal information held about you, combined with other personal information legitimately obtained and shared with us by third parties or publicly available data, may be used to better understand our customers and their preferences and to improve the products and services delivered.

This may include automated profiling and campaign management techniques.

Data may also be used in advertising campaigns on social media platforms such as LinkedIn, Instagram and Facebook to provide information about upcoming events or new products and to ensure you only receive relevant advertising about our products and services as described above.

For mobile applications and website analytics
We may combine visitor session information or other information collected through tracking technologies, whether you are logged in or not, with personally identifiable information to understand and analyze your online experiences, improve the efficiency and operation of our websites or services and determine which events, products and services are likely to be of interest to you.

Where you consent to the use of your location data, certain mobile applications may use location data to assist you to navigate events and bring exhibitors’ and sponsors’ products to your attention whilst you are using the app.

Our marketing-related emails contain a single, campaign-unique technology to tell us whether emails are opened, and combined with other technology, to verify any clicks through links within the email. We may use this information for purposes including determining which of our emails are more interesting and querying whether users who do not open our emails wish to continue receiving them.

Where you subscribe to an online service, we track interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customize the advertisements seen on our sites.

While we strive to offer choice when using our website and mobile applications, we do not promise that we will be able to receive or honor web browser Do Not Track signals.

Within online membership communities, bulletin boards and chat areas
You may choose to participate in online membership communities on our sites that allow you to create and publish a profile and other personal information. These communities may provide privacy controls that allow choice in how much of your profile and other information to make public or to share with others within the community. Some platforms also provide membership of wider communities within your industry.

Privacy controls are usually found on the page on which you edit your profile, and each individual is responsible for understanding how those controls work, including default settings, and choosing how the information provided is shared and protected. By participating in these online membership communities, other members of the community may be able to view some of your personal information and you may be contacted by other participants using the information provided.

When you disclose personal information on any public community boards or chat areas on such websites, your personal information can be collected and used by anyone who views that board or area. This may result in unsolicited messages from other participants or other parties, which are outside of our control or responsibility.

However, where you engage with us in customer enquiry chat areas, this is private, and we will use any information provided to help recommend products and/or assist with confirming any order you wish to place.

For enquiries and complaints
Any personal information provided on the Contact Us page will be used only to provide a response, find a resolution to the complaint or to service the request or enquiry made. The information provided will not be added to the marketing or customer prospect databases.

For news alerts
The information collected when you sign up for newsletters or information alerts is used only to provide that service, and to understand the background and interests of our subscriber list.

In providing the service we gather statistics about how many emails are opened, using standard industry technologies including image downloads. This is to help us monitor and improve the news alerts service and information is collected and analyzed at an aggregate level only.

With your permission, from time to time we may use your registration details to contact you about the news alerts service. You can unsubscribe from the service at any time using links provided within our emails.

For fulfilment of our legal obligations including anti-fraud measures and screening
It is industry standard for companies to access and use certain personal information to prevent fraud and other crimes, as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed on to fraud prevention agencies and may be recorded by us or by them.

To ensure we comply with international trade sanction laws and regulations, where appropriate customers, vendors and suppliers are screened against applicable sanctions lists.

We may also collect categories of personal information required by local law to obtain an event license or to respond to queries or requests made by law enforcement.

Updating your information and marketing preferences

This section explains who you can contact to update your personal information that we hold and how you can update how we can send you updates on our products, services and events.

We want you to remain in control of your personal information. We try to ensure the personal information held about you is accurate and up-to-date. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.
Information on how to unsubscribe or opt out will be provided on every marketing email we send you. However, if at any stage you would like to update and/or correct such personal information, or opt-out of future marketing communications, you can request this via email to the contact information in our Contact Us section below.

Contact Us
For any questions about this Privacy Policy contact our Group Data Protection Officer at tdowns@privatewirelesspro.com. For any questions about this Privacy Policy or our use of your information, you can contact our Privacy team by submitting a request.

We hope we will be able to resolve any privacy concerns you may have. However, you always have the right to complain to any supervisory authority or other public body with responsibility for enforcing privacy laws in your country.

Changes to this Privacy Policy
Please note that we update our Privacy Policy from time to time.

To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Privacy Policy at any time. Depending on the nature of the changes, we may update you via email if we have your personal information; or we may update the Policy without notice by posting a revised version on this website. To stay up to date on any changes, check back periodically.

This Privacy Policy was last updated on January 2, 2025.